Terms and conditions

General

All products (inc. special offers, and promotions) are subject to availability. All illustrations and product descriptions featured on the web site are correct at the time of the web pages going ‘live’. Any changes to products will be mentioned on the website. Prices and promotional offers are subject to change without notice. All are subject to availability.

Wait time

Normally an order takes between 2 to 5 weeks to be cast up and shipped. Smaller orders (just 1 or 2 parts) won’t take more than a week, larger kits (such as full pack kits) will take longer. This time can increase due to high order volume, moulds having to be re-made, temperature in the workshop etc. By placing an order you are agreeing to these wait times and understand they can increase. Refunds cannot be given due to increased wait times.

Making payment

Payments are to be made by Paypal or bank transfer only. All goods shall be paid for at the time of order. No goods shall be dispatched or collection allowed until paid for in full. If there are any problems with your order we shall contact you.

Delivery

Goods can only be delivered to one address per order. If goods are returned to us as a result of a delivery failure we reserve the right to charge the customer for a further delivery.

What if my product isn’t satisfactory?

If you have received an item and it is faulty, then you can return the item to us. We pride ourselves with sorting out any problems quickly and to your satisfaction – we will not leave you stuck! We’ll endeavor to return your repaired or replaced product as soon as possible.

Movie prop replica specialists